New professions and TICS in tourism organizations: Occupations, profiles and skills

Keywords: New STEM professions in tourism, digital skills, digital transition of tourism, tourism and technology

Abstract

Emerging occupations and jobs are identified in the new professions related to STEAM areas, within the tourism sector; considered one of the most influenced by ICTs in the last two decades. Tasks that have been proven to strengthen a new business technological value chain, and whose processes are assumed from the company's internal and external logistics, operations, marketing and services revalue the tourism product. In other words, processes that characterize new roles and technological competencies, which must be considered in specialized training

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Author Biography

JOHN ENRIQUE BERMÚDEZ-TOBÓN, Universidad Rey Juan Carlos

 

 

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Published
03/03/2021